FAQs

Students raising hands to ask a question

Frequently Asked
Questions

FAQs / Terms & Conditions

Enrolment can be done by completing our online enrolment form, or by emailing to enrolments@riselearning.com.au. Term fees must be paid prior to attending classes.

Remember to let us know if you were referred by another parent to Rise, so that we can provide to them a referral fee.

Full payment is required two weeks before the start of a new term.

There are no additional surcharges for payments made with a credit card.

Early bird discounts are available on payments received by the last day of the preceding term.

No refunds or credits will be given for missed lessons under any circumstances.

Refunds are available for termination or withdrawal. For Term programs, a minimum of 7 days notice is required before the start of a new term. For Holiday programs a minimum of 2 days notice is required to process credit or refund requests.

A $20 administrative fee applies to all refund requests. In lieu of a refund, a credit can be requested with no administrative fee.

Credits are non-refundable, non-transferable, and must be used within 12 months.

We maintain small classes, typically around 12 students. This enables teachers to individually engage students. It also facilitates whole-class discussions so students can improve their oral communication skills.

As a gifted and talented program, we expect that students achieved a B or higher in their most recent school report to enrol in the year equivalent class. During their Student Evaluation Session, our teachers will assess students’ ability to engage our advanced curriculum and will recommend either continuing in the class, changing to a different year level or discontinuing.

Yes, we provide a sibling discount of 5% for each sibling child.

Yes, we provide a referral credit of $50 if the person referred signs up to a Term with us.

Rise helps students become better writers through:

  • Advanced vocabulary – students are exposed to as many as 100 new words a week or 4000 new words a year.
  • Complex language – through great writers like Charles Dickens, Agatha Christie and William Shakespeare.
  • Mature ideas – exposing them to issues and ideas from history, politics, geography and science through great literature.
  • Teacher modelling and guided practice.
  • Individualised feedback on how to improve – students submit weekly writing tasks through our online portal for detailed comment and feedback.

 Students become confident, expressive writers with rich vocabulary and ideas.

If students revise lesson content each week with parents and complete their homework, it normally takes 1 to 2 terms for new students to catch up with their peers.

Our Maths and Writing Curriculum is pitched at two or more years above the Australian Curriculum level. Examples of topics covered by the Rise Curriculum are provided in “GATE and Scholarship Preparation”. While we follow a structured curriculum, weekly topics can change depending on feedback by teachers on students’ mastery of a particular topic.

We recommend that parents focus their time on consolidating content covered in the weekly Rise class, rather than trying to pre-teach Rise topics. This avoids students having to “unlearn” incorrectly taught concepts before attending Rise classes.

We maintain a positive classroom environment, where students feel comfortable to share and exchange ideas, while also protecting individual students’ privacy. For this reason, we don’t encourage unfamiliar adults sitting in on classes.

Students receive worksheets for the sessions they are enrolled in. We don’t provide free or discounted worksheets as it would not be equitable for parents who have enrolled and paid for a full term.

Our teachers have a range of academic backgrounds including law, engineering, science, finance and education. We also select teachers based on their passion, skill and ability to engage students and foster their love of learning.

Enrolling at Rise involves additional responsibilities on the part of parents and students to consolidate content taught in class. This is similar to learning a musical instrument where without daily practice a student will make limited progress even with the best teacher instruction.

For further information on our homework expectations, please see the Rise Homework Policy. 

In setting homework, we seek to balance the time required to consolidate the knowledge and skills taught in class while recognising that our students are busy with other academic, music or sporting commitments.

We estimate that our weekly homework will take around 60-90 minutes a week to complete.

We understand that children may occasionally misplace their worksheets provided to them in-class. Parents are able to request for a replacement printed copy, however, we charge a $5 re-printing fee per copy requested.

We do not provide a credit or refund for missed classes. Make-up classes that same weekend are available subject to class availability. Weekly lesson handouts for missed classes can be collected the following week.

Yes certainly. A set of classroom handouts is prepared for every enrolled student each week. Contact us to arrange for collection the following class.

Moodle is an online learning management system used by millions of users worldwide. We utilise Moodle to distribute course material from time to time, Zoom Meeting IDs, and for Writers Club and writing homework submissions.

If you have difficulty with your logins, contact your respective classroom co-ordinator or email support at enrolments@riselearning.com.au

Terms & Conditions

  1. This sets out the Terms and Conditions (“T’s & C’s”) of your enrolment with Rise Learning Academy Pty Ltd (“Rise”, “Rise Learning”, “Rise Learning Academy” or “We”).
  1. Rise Learning will:
  • Provide you with education tutoring services, which may be varied from time-to-time, aimed at supporting your child’s academic needs (“Service”).
  • Maintain the confidential nature of your child’s personal information and academic performance subject to your consent below.
  1. You will:
  • Pay for the service in line with Rise Learning’s pricing and policies.
  • Only communicate with your tutor/s through our central office or administration team.
  • Comply with Rise Learning’s policies and procedures as updated by Rise Learning from time to time.
  • Consent to Rise Learning’s recording and photographing sessions as might happen from time to time for the purpose of quality assurance, internal training and marketing.
  • Not share any of Rise Learning’s class materials or intellectual property with third parties.
  1. Rise Learning may, acting reasonably, from time to time and within its absolute discretion, vary the policies, procedures and website information that are referenced here in these T’s & C’s.
  1. Any dispute arising in relation to these T’s & C’s are governed by the law of the State of Western Australia, Australia.

Disclaimer

  1. Rise Learning provides the Service in accordance with good industry practice and at the standard reasonably expected. Rise Learning does not guarantee that all written and verbal content is error free, or that that use of the Service will lead to an improvement in academic performance or results.
  1. To the full extent permitted by law, you will hold Rise Learning blameless for any act or omission relating to the Service and you will indemnify Rise Learning from any dispute, action, claim or proceedings relating to the provision of the Service to you.Rise Learning will not be responsible for any loss, injury or damage.

If you have any other questions, please get in touch!